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Technical SupportCanwelum Optoelectronics” supplies pre-sale and after-sale services for customers.

I. Pre-sales Technical Support
Based on different standards in different countries, our company supplies product customized service for customers with different standards, such as sockets, interface or voltage etc. Salesman should keep in touch with customers to learn of the actual situation and then salesman should communicate with engineers to supply product solutions for customers. And it is OK for customers to supply real samples and our company arranges customize production according to samples’ specifications.

II. After-sales Technical Support
    Our company will provide customers with installation instructions, helping customers install lighting products correctly. In addition, salesman should keep in touch with customers to learn of products selling situation and market feedbacks and make product improvement schemes for the local market of customers in order to improve products’ quality and also market share.